Now that the decision has been made to move back to fee-for-service (FFS) for Arkansas Dental Medicaid, the state Department of Human Services has initiated provider training to help dental offices prepare for the coming change following 7 years of managed care.
DHS sponsored its first outreach on July 19 with a webinar in which multiple presenters offered advice and suggestions prior to the November 1 go-live date. Seasoned Arkansas dentists will recall the days of FFS, but many young providers and others who were not Medicaid providers earlier in their career may never have been exposed to the older system. The webinars and other resources outlined below are designed to make the transition easier to understand. The DHS Division of Medical Services will continue to host webinars in the weeks and months to come, and will be available to answer queries from participating dental offices at email addresses and phone numbers located in the July 19 recording below.
Meantime, the managed care organizations (MCO), Delta Dental Plan of Arkansas and MCNA, will continue under the current contract through November 15, but DHS indicated last week that new Medicaid enrollees will not be assigned to either MCO beginning August 15.
Although the move to the FFS system will require ASDA’s attention for the near future, the association’s primary objective is to secure an increase in the Medicaid fee schedule, which has not been updated in 16 years.
Below are available downloads:
Information for Providers – Arkansas Department of Human Services
